Privacy Policy
Last updated June 2026
This Privacy Notice for GrowthGenius® LTD ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at http://www.growthgeniuscx.com, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@growthgeniusCX.com.
Summary of Key Points
This summary provides key points from our Privacy Notice. Use the table of contents below to find any section in full.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by visiting growthgeniuscx.com/contact or by contacting us at hello@growthgeniusCX.com.
Table of Contents
- 1. WHAT INFORMATION DO WE COLLECT?
- 2. HOW DO WE PROCESS YOUR INFORMATION?
- 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- 6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
- 7. HOW LONG DO WE KEEP YOUR INFORMATION?
- 8. HOW DO WE KEEP YOUR INFORMATION SAFE?
- 9. DO WE COLLECT INFORMATION FROM MINORS?
- 10. WHAT ARE YOUR PRIVACY RIGHTS?
- 11. CONTROLS FOR DO-NOT-TRACK FEATURES
- 12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- 13. DO WE MAKE UPDATES TO THIS NOTICE?
- 14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Job titles
- Contact preferences
- Business challenges and needs
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- Proprietary business information
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. You can opt out of allowing us to collect this information by disabling your Location setting on your device.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following reasons:
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support to users.
- To send administrative information to you.
- To fulfill and manage your orders, payments, and exchanges made through the Services.
- To enable user-to-user communications.
- To save or protect an individual's vital interest.
3. What Legal Bases Do We Rely On to Process Your Personal Information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK, we may rely on the following legal bases:
Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
If you are located in Canada, we may process your information if you have given us specific permission (express consent) or where your permission can be inferred (implied consent). You can withdraw your consent at any time.
4. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations described in this section.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
5. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics purposes.
To the extent these online tracking technologies are deemed to be a "sale" or "sharing" under applicable US state laws, you can opt out by contacting us at hello@growthgeniusCX.com.
6. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in the United States. We will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
8. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
9. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at hello@growthgeniusCX.com.
10. What Are Your Privacy Rights?
In Short: Depending on your location, you may have rights regarding access to and control of your personal information.
You may review, change, or terminate your account at any time. If you have questions or comments about your privacy rights, you may email us at hello@growthgeniusCX.com.
11. Controls for Do-Not-Track Features
Most web browsers include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We do not currently respond to DNT browser signals as no uniform technology standard has been finalized. If a standard is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
12. Do United States Residents Have Specific Privacy Rights?
In Short: If you are a resident of certain US states, you may have specific rights regarding access to your personal information.
Depending on the state where you reside, you may have the right to request access to, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at hello@growthgeniusCX.com.
13. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us by email at hello@growthgeniusCX.com.
15. How Can You Review, Update, or Delete the Data We Collect From You?
You have the right to request access to the personal information we collect from you, correct that information, or in some circumstances, request that we delete it. To request to review, update, or delete your personal information, please email hello@growthgeniusCX.com.
